Kristen Radtke / The Verge; Getty Images
Whenever a popular online app announces a change to its fees, or in the services it provides for those fees, you’re going to get a reaction from its subscribers — especially the long-term ones. One app that caused this type of dismay was Otter, a recording and transcription service that, in August 2022, announced downgrades of the services it provides on two of its plans and raised the price on the monthly plan.
When a service you’ve used for a while makes radical changes in its prices and feature set, a natural reaction is to start shopping around to see if there are any viable alternatives.
There are two types of transcription services available online today: one that uses an AI engine and the other that uses human transcribers. The…